• July 15, 2022

Air India international passengers will have to collect luggage and recheck-in for onward journey in India

Air India international passengers will have to collect luggage and recheck-in for onward journey in India

By A Staff Reporter

NEW DELHI July 15: Air India has issued an advisory to international passengers arriving in the country, informing them that they must now check in their luggage again if they are connecting to a domestic destination in India after arriving at any airport in the country.

This must be done at the first port of entry, regardless of whether the travellers have completed a “thorough check-in” at their origin foreign destination.

The advisory issued by Air India stated that this was done in compliance with regulatory requirements, regardless of through check-in until they arrived at their final destination.

Air India also said that onboard announcements will be made to alert passengers of the policy change.

This implies that foreign travellers flying to India must now collect their baggage from the international arrival belt at the first port of entry and check them in again at the domestic terminal for their connecting flights.

Air India also said that international passengers arriving in India can contact the airline’s ground staff if they required assistance or support.

In a reply to a passenger who asked: “Does it mean we have to collect our luggage at the belt? And go to the check in of the domestic flight? Or we just need to go to a dedicated desk and check in our luggage?

Air India replied: “Dear Ma’am, passengers are required to collect their bags from International arrival belt and get them rechecked-in at Domestic terminal for their connecting flights. You may reach out to any of our ground team for assistance.